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March 21, 2004

Worst Receptionist Ever

Phone conversation with H&R Block:

Me: "Hi, I'm a Canadian citizen working in the US on a visa. What information do I need to bring you guys for you to do my taxes?"
Receptionist: "Your ID, last year's tax return, and your visa information."
Me: "That's it? Don't I need to bring my W-2?"
Receptionist: "Well of course you do."
Me: "I'm sorry, I've never done taxes in this country before, that's why I asked what I need to bring."
Receptionist: "Well I didn't know that. You should have told me you've never done taxes here."

So I made an appointment for later that evening. When I arrived, I had this exchange with the same receptionist who had taken my call a mere three hours earlier:

Me: "Hi, I have an appointment for 6:00"
Receptionist: "Ok, I have a few questions for you first... (generic tax questions) Are you a US citizen?"
Me: "No, I'm on an H-1B visa."
Receptionist: "Oh... well the only person in the office who can do non-citizen taxes has an appointment now. You'll have to reschedule for next week."

Can I really trust these people to not get me audited?

13:53 | Rant

Comments

Don't you just love people?

Posted by: Dav at March 21, 2004 7:16 PM

Maybe the appointment WAS with you and she was just too involved in telling you how they couldn't help you, to help you.

Posted by: ian at March 22, 2004 6:28 AM

For $50, I'll do your taxes for you.

I'll also come visit you when you get deported for tax fraud!

Posted by: Teresa at March 22, 2004 8:54 AM

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